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The experience data you need is already out there
1 in 9 patients are already sharing their healthcare experiences online. PEP Health turns that data into validated, early signals that help healthcare leaders drive performance, retention, and revenue.
Better understand patients as consumers
Benchmark variation in care
Strengthen and repair patient-provider trust
Forecast HCAHPS and CMS Star Ratings
Drive better outcomes and ratings
Built by Data Experts,
Powered by AI,
Trusted by Healthcare Leaders
The experience data you need is already out there
PEP Health transforms millions of patient comments into measurable and comparable insights that can be used to:
1 in 9 patients are already sharing their healthcare experiences online. PEP Health turns that data into validated, early signals that help healthcare leaders drive performance, retention, and revenue.
Better understand patients as consumers
Benchmark variation in care
Increase star ratings
Provide transparency to unmet needs
Drive better outcomes
Built by Data Experts,
Trusted by Healthcare Leaders
More Empowered
Patients Deserve
More Powerful Tools
More Empowered
Patients Deserve
More Powerful Tools
Better understand patients as consumers
Benchmark variation in care
More Empowered
Patients Deserve
More Powerful Tools
Increase star ratings
Provide transparency to unmet needs
Leading indicators of hospital quality and patient retention
A validated and trusted partner in patient experience management
Validated against the metrics that matter most
Solutions for healthcare leaders and frontline staff
“We have assumed too much about what patients want, for too long. Having a tool to listen to patients talking in the real world is more honest, and probably how we get it right.”
Amy L. McNally, MD, MHCM
VP Surgery - The US Oncology Network
Why PEP Health is the trusted choice for patient experience
“We have assumed too much about what patients want, for too long. Having a tool to listen to patients talking in the real world is more honest, and probably how we get it right.”
Amy McNally, MD, MHCM
VP Surgery at The US Oncology Network
“We are passionate about listening to the voice of our patients and believe that learning through the authentic and unfettered patient perspective is our path to healthcare excellence. Now is the time for a more contemporary way to gain insights from our patients and families and transform how they interact with their health care.”
Dr. Julie Kennedy Oehlert
Chief Experience & Brand Officer at ECU Health
