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Better understand patients as consumers
Benchmark variation in care
Boost quality metrics and star ratings
Provide transparency to unmet needs
Drive better outcomes and loyalty
Built by Data Experts,
Powered by AI,
Trusted by Healthcare Leaders
The future of patient experience measurement
PEP Health transforms millions of patient comments into measurable and comparable insights that can be used to:
Our specialized AI turns millions of online patient reviews into insights organizations can act on fast, measured through one powerful metric—the PEP Score
Better understand patients as consumers
Benchmark variation in care
Increase star ratings
Provide transparency to unmet needs
Drive better outcomes
Built by Data Experts,
Trusted by Healthcare Leaders
More Empowered
Patients Deserve
More Powerful Tools
More Empowered
Patients Deserve
More Powerful Tools
Better understand patients as consumers
Benchmark variation in care
More Empowered
Patients Deserve
More Powerful Tools
Increase star ratings
Provide transparency to unmet needs
Amplifying authentic patient voices by listening at scale
Actionable intelligence for all healthcare locations
35M+
Comments
Analyzed
8.5M+
URLs
Monitored
350K+
Facilities
Mapped
A Trusted Leader in Healthcare Experience
Real-time, AI-powered patient experience insights
Real-time, AI-powered patient experience insights
See why forward-thinking healthcare organizations are swapping surveys for PEP Scores
Explore our solutions
Whether you’re improving frontline operations or conducting network evaluations, our advanced AI solution is here to help
Discover our Patient Experience Dashboard
Seamlessly integrates with existing feedback systems to ensure a rapid path to value
“We have assumed too much about what patients want, for too long. Having a tool to listen to patients talking in the real world is more honest, and probably how we get it right.”
Amy L. McNally, M.D., M.H.C.M.
VP Surgery - The US Oncology Network
“We have assumed too much about what patients want, for too long. Having a tool to listen to patients talking in the real world is more honest, and probably how we get it right.”
Amy McNally, MD, MHCM
VP Surgery at The US Oncology Network
“We are passionate about listening to the voice of our patients and believe that learning through the authentic and unfettered patient perspective is our path to healthcare excellence. Now is the time for a more contemporary way to gain insights from our patients and families and transform how they interact with their health care.”
Dr. Julie Kennedy Oehlert
Chief Experience & Brand Officer at ECU Health
