The Clearest Signal of Experience and Trust in Healthcare

Featured in

1 in 9 Patients Are Sharing Their Healthcare Experiences Online

PEP Health’s AI platform captures this feedback in real time and turns it into predictive, decision-ready insights

Better understand patients as consumers

Benchmark variation in care

Predict and boost star ratings

Provide transparency to unmet needs

Drive better outcomes and loyalty

Built by Data Experts,
Powered by AI,
Trusted by Healthcare Leaders

1 in 9 Patients Are Sharing Their Healthcare Experiences Online

PEP Health transforms millions of patient comments into measurable and comparable insights that can be used to:

PEP Health’s AI platform captures this feedback in real time and turns it into predictive, decision-ready insights

Better understand patients as consumers

Benchmark variation in care

Increase star ratings

Provide transparency to unmet needs

Drive better outcomes

Built by Data Experts,
Trusted by Healthcare Leaders

More Empowered
Patients Deserve
More Powerful Tools

More Empowered
Patients Deserve
More Powerful Tools

Drive better outcomes

More Empowered
Patients Deserve
More Powerful Tools

Better understand patients as consumers

Benchmark variation in care

More Empowered
Patients Deserve
More Powerful Tools

Increase star ratings

Provide transparency to unmet needs

Trusted by Payers and Providers Worldwide

Whether you’re managing network performance, seeking competitive advantage, or improving patient outcomes, PEP Health delivers insights that drive meaningful change

For Payers & Health Plans

For Health Systems & Hospitals

A Validated & Trusted Source of Experience Data for Healthcare

AI-Powered Metrics and Insights

Real-time metrics and performance signals built on 40+ million real patient voices, powered by natural language processing and machine learning

PEP Score

Measure daily performance trends overall and across seven industry-validated experience domains and forecast regulatory report outcomes months ahead.

Trust Score

Measure real-time signals of patient–provider and see what action is needed, and where, to strengthen or repair it.

Validated Against the Metrics That Matter Most to Payers and Providers

Empowering healthcare decision-makers and clinicians with faster, more reliable data

Author Photo

“We have assumed too much about what patients want, for too long. Having a tool to listen to patients talking in the real world is more honest, and probably how we get it right.”

Amy L. McNally, MD, MHCM

VP Surgery - The US Oncology Network

Why Healthcare Leaders Partner with PEP Health

Author Photo

“We have assumed too much about what patients want, for too long. Having a tool to listen to patients talking in the real world is more honest, and probably how we get it right.”

Amy McNally, MD, MHCM

VP Surgery at The US Oncology Network

Author Photo

“We are passionate about listening to the voice of our patients and believe that learning through the authentic and unfettered patient perspective is our path to healthcare excellence. Now is the time for a more contemporary way to gain insights from our patients and families and transform how they interact with their health care.”

Dr. Julie Kennedy Oehlert

Chief Experience & Brand Officer at ECU Health

Benefits

Benefits

Faster

Delivers insights within 24 hours of feedback

Inclusive

Captures the 99% of voices surveys miss

Proactive

Identifies early issues and root causes

Predictive

Predicts Star Ratings months early