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1 in 9 Patients Already Share Their Healthcare Experiences Online
When analyzed with scale and precision, that feedback becomes more than a reputation signal — it becomes a real-time, predictive indicator of trust, quality, and performance
Better understand patients as consumers
Benchmark variation in care
Predict and boost star ratings
Provide transparency to unmet needs
Drive better outcomes and loyalty
Built by Data Experts,
Powered by AI,
Trusted by Healthcare Leaders
1 in 9 Patients Already Share Their Healthcare Experiences Online
PEP Health transforms millions of patient comments into measurable and comparable insights that can be used to:
When analyzed with scale and precision, that feedback becomes more than a reputation signal — it becomes a real-time, predictive indicator of trust, quality, and performance
Better understand patients as consumers
Benchmark variation in care
Increase star ratings
Provide transparency to unmet needs
Drive better outcomes
Built by Data Experts,
Trusted by Healthcare Leaders
More Empowered
Patients Deserve
More Powerful Tools
More Empowered
Patients Deserve
More Powerful Tools
Better understand patients as consumers
Benchmark variation in care
More Empowered
Patients Deserve
More Powerful Tools
Increase star ratings
Provide transparency to unmet needs
Insights and Metrics Powered by AI Experience Intelligence
Real-time performance signals built on 40+ million real patient voices, powered by natural language processing and machine learning
A Validated & Trusted Source of Experience Data for Healthcare
Validated Against the Metrics That Matter Most
Empowering healthcare providers and payers with faster, more reliable data
Proven Solutions for Payers and Providers
Whether you’re monitoring network performance, seeking competitive advantage, or improving patient outcomes, PEP Health delivers insights that drive meaningful change
“We have assumed too much about what patients want, for too long. Having a tool to listen to patients talking in the real world is more honest, and probably how we get it right.”
Amy L. McNally, MD, MHCM
VP Surgery - The US Oncology Network
Why Leading Healthcare Organizations Choose PEP Health
“We have assumed too much about what patients want, for too long. Having a tool to listen to patients talking in the real world is more honest, and probably how we get it right.”
Amy McNally, MD, MHCM
VP Surgery at The US Oncology Network
“We are passionate about listening to the voice of our patients and believe that learning through the authentic and unfettered patient perspective is our path to healthcare excellence. Now is the time for a more contemporary way to gain insights from our patients and families and transform how they interact with their health care.”
Dr. Julie Kennedy Oehlert
Chief Experience & Brand Officer at ECU Health
