Medical Alley Podcast - Why Patient Experience Matters

Patient experience is important for health systems, and PEP Health’s AI platform is helping organizations gather data on the experience of their patients to help them improve those experiences. On this week's episode of the Medical Alley Podcast, PEP Health CEO Mark Lomax was joined by Victoria Losinksi of Blue Cross and Blue Shield of Minnesota as they discussed the partnership between their two companies. Dr. Lomax and Victoria also dive into why the patient experience is so important, how star ratings can impact that, and much more.