Built by data experts, powered by AI
Trusted by healthcare leaders
More Empowered
Patients Deserve
More Powerful Tools
The PEP Health Experience Dashboard
Our real-time platform transforms diverse feedback from over 35 million voices – including those from hard-to-reach, overlooked, and minority populations – into actionable, real-time insights.
Our analysis transforms diverse feedback from over 35 million voices – including those from hard-to-reach, overlooked, and minority populations into actionable, real-time insights.
Built by Data Experts,
Powered by AI,
Trusted by Healthcare Leaders
Built by Data Experts,
Trusted by Healthcare Leaders
PEP Health transforms millions of patient comments into measurable and comparable insights that can be used to:
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Better understand patients as consumers
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Benchmark variation in care
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Increase star ratings
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Provide transparency to unmet needs
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Drive better outcomes
Built by Data Experts,
Trusted by Healthcare Leaders
More Empowered
Patients Deserve
More Powerful Tools
More Empowered
Patients Deserve
More Powerful Tools
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Better understand patients as consumers
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Benchmark variation in care
More Empowered
Patients Deserve
More Powerful Tools
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Increase star ratings
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Provide transparency to unmet needs
Competitive Intelligence
Our healthcare-based Natural Language Processing (NLP) ingests and critically evaluates millions of patient feedback data sources (35 million and counting). All of this data is then turned into the PEP Score.
PEP Scores enable comprehensive rankings and benchmarking of performance across every healthcare provider, service line, and quality care domain in real time.
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> 35 Million
Comments
Analyzed
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> 8.5 Million
URLs
Monitored
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350,000
Facilities
Mapped
Driving Experience Improvements
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“We have assumed too much about what patients want, for too long. Having a tool to listen to patients talking in the real world is more honest, and probably how we get it right.”
Amy L. McNally, M.D., M.H.C.M.
VP Surgery - The US Oncology Network
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“We have assumed too much about what patients want, for too long. Having a tool to listen to patients talking in the real world is more honest, and probably how we get it right.”
Amy L. McNally, M.D., M.H.C.M.
VP Surgery - The US Oncology Network
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“We are passionate about listening to the voice of our patients and believe that learning through the authentic and unfettered patient perspective is our path to healthcare excellence. Now is the time for a more contemporary way to gain insights from our patients and families and transform how they interact with their health care.”
Dr. Julie Kennedy Oehlert
Chief Experience & Brand Officer at ECU Health