2025 Emotional Support Spotlight: 20 U.S. Hospitals Leading in Emotional Support

We are proud to highlight 20 U.S. hospitals recognized for excellence in Emotional Support—one of the most critical aspects of patient experience.

Unlike conventional hospital rankings that rely on clinical metrics or expert opinions, our approach is driven entirely by patient experience.

By analyzing over 35 million pieces of online patient feedback using advanced natural language processing and machine learning, we’ve identified 20 U.S. hospitals that patients themselves recognize as leaders in providing compassionate care that addresses their emotional needs.

Download the report to see who’s excelling in this category,