New Research: Every 1-Point Drop in Patient Experience = $45M in Lost Revenue
Our latest analysis in Becker's Hospital Review reveals the true financial cost of poor [...]
PEP Health Trust Score Featured in Hospitalogy
Healthcare's trust crisis isn't abstract—it's measurable, actionable, and solvable. Hospitalogy's latest deep dive explores [...]
PEP Health Trust Score Featured in MedCity News
American trust in healthcare dropped from 71.5% to 40.1% in just four years. MedCity [...]
PEP Health Trust Score Featured in Becker’s Hospital Review
Trust drives every healthcare decision patients make—yet until now, it's been impossible to measure. [...]
New Publication in Becker’s Hospital Review – “Beyond Surveys”
Traditional patient surveys are broken—low response rates, months-old data, and voices that go unheard. [...]
PEP Health Partners with ECU Health to Advance Patient Experience Through Real-Time AI Insights
PEP Health, the AI-powered patient experience platform trusted by leading health systems, today announced a [...]
PEP Health Featured in Hospitalogy
What is quality in healthcare? It's a deceptively simple question with a maddeningly complex [...]
Behavioral Health Patient Experience Across the US (2024)
This month, we took a deeper look at Behavioral Health Patient Experience in every state [...]
Giving Patients a Voice: How to Improve the Healthcare Experience
Our CEO Mark Lomax was interviewed on the Becker’s Healthcare Podcast earlier this month. [...]
Healthcare Experience Roundtable at the UK Embassy (Washington, DC)
In May of 2024, PEP Health and the UK Embassy in Washington hosted a roundtable featuring global healthcare leaders, [...]
