Can what patients say online really predict established healthcare quality metrics? According to our latest validation study with a leading Midwest payer, the answer is a resounding yes.

While most payers struggle with delayed, incomplete patient experience data, our research proves that PEP Health’s AI-powered analysis of online patient feedback provides an early warning system for quality performance issues.

By analyzing millions of unsolicited patient comments, we’ve unlocked a powerful tool that transforms how payers approach the patient experience component of the Triple Aim.

What could your organization accomplish with a six-month head start on quality issues?

Download our payer validation study now to see how forward-thinking payers are applying this predictive advantage.