Traditional patient surveys are broken—low response rates, months-old data, and voices that go unheard. Our latest piece in Becker’s Hospital Review makes the case for something better: a real-time, universal patient experience metric that actually listens to what patients are already saying online.

Built from 35+ million patient comments, the PEP Score predicts HCAHPS results 9 months in advance and captures voices surveys miss entirely. No more waiting. No more guessing.

Read the Becker’s article to see why healthcare needs to move beyond surveys