New Research: Every 1-Point Drop in Patient Experience = $45M in Lost Revenue
Our latest analysis in Becker's Hospital Review reveals the true financial cost of poor [...]
PEP Health Trust Score Featured in Hospitalogy
Healthcare's trust crisis isn't abstract—it's measurable, actionable, and solvable. Hospitalogy's latest deep dive explores [...]
20 U.S. Hospitals Leading in Effective Treatment in 2025
We are proud to highlight 20 U.S. hospitals recognized for excellence in Effective Treatment—one [...]
PEP Health Trust Score Featured in MedCity News
American trust in healthcare dropped from 71.5% to 40.1% in just four years. MedCity [...]
PEP Health Trust Score Featured in Becker’s Hospital Review
Trust drives every healthcare decision patients make—yet until now, it's been impossible to measure. [...]
2025 White Paper: The Missing Metric—Bringing Patient Trust Into Focus
Public trust in healthcare has plummeted from 71.5% in 2020 to just 40.1% in [...]
20 U.S. Hospitals Leading in Emotional Support in 2025
We are proud to highlight 20 U.S. hospitals recognized for excellence in Emotional Support—one [...]
How PEP Scores Offer an Early Warning System to Payers’ Quality Metrics
Can what patients say online really predict established healthcare quality metrics? According to our [...]
New Publication in Becker’s Hospital Review – “Beyond Surveys”
Traditional patient surveys are broken—low response rates, months-old data, and voices that go unheard. [...]
The PEP Score: A New Approach to Measuring Patient Experience
Today’s patients expect the same level of convenience, personalization, and responsiveness that they receive from [...]
