The Patient Experience Gap in Value-Based Care
Patient experience is the most underdeveloped pillar of value-based care—and it’s costing payers and [...]
How a Major US Payer Is Driving Star Ratings & Value-Based Care in Real Time with PEP Scores
A major US payer partnered with PEP Health to overcome delays in survey-based patient [...]
New Research: Every 1-Point Drop in Patient Experience = $45M in Lost Revenue
Our latest analysis in Becker's Hospital Review reveals the true financial cost of poor [...]
PEP Health Trust Score Featured in Hospitalogy
Healthcare's trust crisis isn't abstract—it's measurable, actionable, and solvable. Hospitalogy's latest deep dive explores [...]
20 US Hospitals Leading in Effective Treatment in 2025
We are proud to highlight 20 US hospitals recognized for excellence in Effective Treatment—one [...]
PEP Health Trust Score Featured in MedCity News
American trust in healthcare dropped from 71.5% to 40.1% in just four years. MedCity [...]
PEP Health Trust Score Featured in Becker’s Hospital Review
Trust drives every healthcare decision patients make—yet until now, it's been impossible to measure. [...]
The Missing Metric: Bringing Patient Trust Into Focus
Public trust in healthcare has plummeted from 71.5% in 2020 to just 40.1% in [...]
20 US Hospitals Leading in Emotional Support in 2025
We are proud to highlight 20 US hospitals recognized for excellence in Emotional Support—one [...]
How PEP Scores Offer an Early Warning System to Payers’ Quality Metrics
Can what patients say online really predict established healthcare quality metrics? According to our [...]
